Service & Support


Do the best in work and provide perfect service. We will do whatever you require and want and even whatever you don’t require and think of. “Surpassing customer’s expectation” is our overall objective. E-join has set 5 offices and 1 service center across the country to provide unstopping service support for you, so that you will not be concerned about production.

1. Our company provide field debugging and installation service for the products sold by our company.
2. The warranty period is one year.
3. Our company has a high quality after-sales service team mainly built with technicians to ensure 24h telephone service.
4. As for the service information and problems reported by the user, give telephone reply within 10min and assign relate technician to the equipment use field within 12h so as to satisfy the user’s requirements within shortest time.