Do the best in work and provide perfect service. We will do whatever you require and want and even whatever you don’t require and think of. “Surpassing customer’s expectation” is our overall objective. E-join has set 5 offices and 1 service center across the country to provide unstopping service support for you, so that you will not be concerned about production.
1. Freely provide technical consulting service to the users
2. Provide information such as product sample, enterprise brief and qualification certification to the users.
3. Invite users to our company to investigate product design, product manufacturing process, product sample, product testing facilities and quality management system.
4. Invite users to our company to investigate the unit of products sold by our company and listen to the opinion of the user.
5. Our company assign experienced technician to provide free design and model selection service according to the field situation and technical parameters provided by the user.
During product manufacturing, invite user’s related technician to investigate the detection of each procedure during manufacturing and also provide product test standards and results to the user’s related technician.
1. Our company provide field debugging and installation service for the products sold by our company.
2. The warranty period is one year.
3. Our company has a high quality after-sales service team mainly built with technicians to ensure 24h telephone service.
4. As for the service information and problems reported by the user, give telephone reply within 10min and assign relate technician to the equipment use field within 12h so as to satisfy the user’s requirements within shortest time.